Day 1Understanding the Banking Landscape
Applied activity: Participants will analyse a recent case study of a banking institution that successfully navigated transformation. They will identify key trends and challenges faced by the institution and discuss how these influenced strategic decisions and outcomes, focusing on lessons learned.
Output: A summary report highlighting key trends, challenges, and strategic responses identified.
- 09:00–09:54Overview of current banking trends and challenges, including fintech disruption and digital banking.
- 09:54–10:48Impact of digital transformation on banking strategies and operations, focusing on technology integration.
- 10:48–11:00Regulatory considerations in strategic planning and compliance, including risk management frameworks.
- 11:00–11:30Coffee break
- 11:30–12:12Regulatory considerations in strategic planning and compliance, including risk management frameworks. (continued)
- 12:12–13:06Customer expectations and their influence on banking services and products, emphasising service design.
- 13:06–14:00Competitive analysis of leading banking institutions and their strategies, identifying best practices.




