Day 1Why Benefits Matter
- 09:00–09:54From outputs to outcomes to benefits
- 09:54–10:48Common reasons projects fail to deliver value
- 10:48–11:00Principles of benefits realisation management
- 11:00–11:30Coffee break
- 11:30–12:12Principles of benefits realisation management (continued)
- 12:12–13:06Roles: sponsor, benefits owner and project manager
- 13:06–14:00Exercise: Reviewing benefits in an existing business case



