Maintenance and Engineering

Building Facilities Maintenance Management

Effective facilities maintenance keeps buildings safe, compliant, comfortable and cost-efficient. This course covers maintenance strategy for buildings, asset registers, planned preventive maintenance, statutory compliance, helpdesk and reactive maintenance, contractor management, budgeting and performance measurement.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Poor building maintenance leads to failures, complaints and compliance risks. This course gives facilities professionals practical management tools.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

The course uses case studies, maintenance planning exercises, contractor management workshops and KPI design.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Develop a building maintenance strategy
Build asset registers and condition surveys
Plan preventive and statutory maintenance
Manage reactive maintenance and helpdesks
Manage maintenance contractors
Budget and measure maintenance performance

Target audience

Who should attend.

This course is suitable for:

Facilities managers
Building maintenance managers
Property managers
Estates professionals
Facilities coordinators

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Maintenance strategy
Asset registers
Planned maintenance
Statutory compliance
Contractor management
Maintenance budgeting

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Facilities Maintenance

09:00–09:54Role of maintenance
09:54–10:48Building systems
10:48–11:00Maintenance strategies
11:00–11:30Coffee break
11:30–12:12Maintenance strategies (continued)
12:12–13:06Risks
13:06–14:00Exercise: Building review

Day 2Assets and Condition

09:00–09:54Asset registers
09:54–10:48Condition surveys
10:48–11:00Life cycle planning
11:00–11:30Coffee break
11:30–12:12Life cycle planning (continued)
12:12–13:06Criticality
13:06–14:00Workshop: Asset register

Day 3Planned and Statutory Maintenance

09:00–09:54PPM schedules
09:54–10:48Statutory inspections
10:48–11:00Compliance records
11:00–11:30Coffee break
11:30–12:12Compliance records (continued)
12:12–13:06Energy considerations
13:06–14:00Exercise: PPM plan

Day 4Reactive Maintenance and Contractors

09:00–09:54Helpdesk processes
09:54–10:48Prioritisation
10:48–11:00Contractor selection
11:00–11:30Coffee break
11:30–12:12Contractor selection (continued)
12:12–13:06Performance management
13:06–14:00Case study: Outsourced maintenance

Day 5Budget and Performance

09:00–09:54Maintenance budgets
09:54–10:48KPIs
10:48–11:00CAFM systems
11:00–11:30Coffee break
11:30–12:12CAFM systems (continued)
12:12–13:06Continuous improvement
13:06–14:00Capstone: Facilities maintenance plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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