Maintenance and Engineering

CMMS Implementation and Maintenance Data Management

A computerised maintenance management system is only effective with good processes and data. This course covers CMMS functions, asset hierarchies, work order management, preventive maintenance setup, spare parts, data quality, KPIs and reporting, and successful implementation or optimisation.

5 days Classroom or live online English

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Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Many CMMS implementations fail to deliver value because of poor data and adoption. This course helps you get the most from your maintenance system.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

The course uses process mapping, data structure workshops, KPI exercises and implementation case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Explain CMMS functions and benefits
Build asset hierarchies and master data
Manage work orders effectively
Set up preventive maintenance plans
Ensure maintenance data quality
Use CMMS data for KPIs and decisions

Target audience

Who should attend.

This course is suitable for:

Maintenance managers and planners
Reliability engineers
CMMS administrators
Asset managers
IT professionals supporting maintenance

Target competencies

Capabilities you will build.

Participants will develop competencies in:

CMMS configuration
Asset hierarchy design
Work order management
PM planning
Data quality
Maintenance reporting

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1CMMS Fundamentals

09:00–09:54CMMS and EAM systems
09:54–10:48Functions
10:48–11:00Benefits
11:00–11:30Coffee break
11:30–12:12Benefits (continued)
12:12–13:06Common failures
13:06–14:00Exercise: System review

Day 2Asset Data

09:00–09:54Asset hierarchy
09:54–10:48Asset register
10:48–11:00Criticality
11:00–11:30Coffee break
11:30–12:12Criticality (continued)
12:12–13:06Data standards
13:06–14:00Workshop: Hierarchy design

Day 3Work Management

09:00–09:54Work requests and orders
09:54–10:48Planning and scheduling
10:48–11:00Failure codes
11:00–11:30Coffee break
11:30–12:12Failure codes (continued)
12:12–13:06Closing work orders
13:06–14:00Exercise: Work order quality

Day 4PM and Materials

09:00–09:54PM plans
09:54–10:48Task lists
10:48–11:00Spare parts
11:00–11:30Coffee break
11:30–12:12Spare parts (continued)
12:12–13:06Inventory integration
13:06–14:00Case study: CMMS optimisation

Day 5KPIs and Implementation

09:00–09:54Maintenance KPIs
09:54–10:48Dashboards
10:48–11:00Implementation steps
11:00–11:30Coffee break
11:30–12:12Implementation steps (continued)
12:12–13:06User adoption
13:06–14:00Capstone: CMMS improvement plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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