Governance & Compliance

Code of Conduct Design and Rollout

A code of conduct sets expectations for behaviour across the organisation. This course covers designing and rolling out an effective code: content and structure, plain language and examples, leadership endorsement, translation and accessibility, training and certification, decision tools, speak-up links and measuring understanding.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

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Why attend

From knowledge to real-world impact.

Codes that are long and legalistic are rarely read. You will learn to create a code people understand and use.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Code critique exercises, drafting workshops, rollout planning and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Define the purpose and scope of a code of conduct
Structure content around real situations
Write in plain, engaging language
Plan leadership endorsement and communication
Design training and certification
Measure awareness and update the code

Target audience

Who should attend.

This course is suitable for:

Ethics and compliance officers
HR and communication professionals
Legal staff
Senior managers
Governance professionals

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Content design
Plain language
Communication planning
Training design
Effectiveness measurement

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Codes of Conduct

09:00–10:08Purpose
10:08–11:00Good and bad examples
11:00–11:30Coffee break
11:30–11:45Good and bad examples (continued)
11:45–12:53Critique exercise
12:53–14:00Discussion

Day 2Content

09:00–10:08Topics to cover
10:08–11:00Values-based structure
11:00–11:30Coffee break
11:30–11:45Values-based structure (continued)
11:45–12:53Scenarios and FAQs
12:53–14:00Workshop

Day 3Writing

09:00–10:08Plain language
10:08–11:00Tone
11:00–11:30Coffee break
11:30–11:45Tone (continued)
11:45–12:53Decision tools
12:53–14:00Drafting practice

Day 4Rollout

09:00–10:08Leadership endorsement
10:08–11:00Communication
11:00–11:30Coffee break
11:30–11:45Communication (continued)
11:45–12:53Translation
12:53–14:00Exercise

Day 5Training and Measurement

09:00–10:08Training and certification
10:08–11:00Awareness surveys
11:00–11:30Coffee break
11:30–11:45Awareness surveys (continued)
11:45–12:53Updates
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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