Public Relations

Communication for Infrastructure Projects

Infrastructure projects affect communities for years and attract public and political scrutiny. This course covers communication across the project lifecycle: stakeholder mapping, consultation, managing disruption communication, community liaison, media relations, handling opposition and reporting progress.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

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Why attend

From knowledge to real-world impact.

Poor communication can delay major projects and inflate costs. You will learn to keep stakeholders informed and supportive.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Project lifecycle planning, disruption communication exercises, consultation simulations and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Plan communication across the project lifecycle
Map project stakeholders
Run consultations and community liaison
Communicate disruption effectively
Manage media relations and opposition
Report project progress

Target audience

Who should attend.

This course is suitable for:

Project communication managers
Community liaison officers
Project managers
Government infrastructure staff
PR consultants

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Lifecycle planning
Stakeholder mapping
Consultation
Disruption communication
Progress reporting

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Project Communication

09:00–10:08Lifecycle
10:08–11:00Case studies
11:00–11:30Coffee break
11:30–11:45Case studies (continued)
11:45–12:53Communication plan
12:53–14:00Exercise

Day 2Stakeholders and Consultation

09:00–10:08Mapping
10:08–11:00Consultation
11:00–11:30Coffee break
11:30–11:45Consultation (continued)
11:45–12:53Community liaison
12:53–14:00Workshop

Day 3Disruption

09:00–10:08Road closures and works
10:08–11:00Advance notice
11:00–11:30Coffee break
11:30–11:45Advance notice (continued)
11:45–12:53Channels
12:53–14:00Exercise

Day 4Media and Opposition

09:00–10:08Media relations
10:08–11:00Opposition groups
11:00–11:30Coffee break
11:30–11:45Opposition groups (continued)
11:45–12:53Political scrutiny
12:53–14:00Simulation

Day 5Progress

09:00–10:08Milestones
10:08–11:00Reporting
11:00–11:30Coffee break
11:30–11:45Reporting (continued)
11:45–12:53Celebrating completion
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

Keep exploring

Your next horizon awaits.

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