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Governance & Compliance

Conflict of Interest and Ethics Management

Unmanaged conflicts of interest undermine trust and can lead to legal and reputational damage. This course covers identifying actual, potential and perceived conflicts, declaration processes, registers, mitigation measures, gifts and outside interests, ethics committees and building an ethical culture.

5 days Classroom or live online English
Smart Horizon Certified - Global Leadership Consultants
Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

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Why attend

From knowledge to real-world impact.

Conflicts of interest are common, but their management is often weak. This course helps you build clear and practical processes.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

  • Difficulty translating subject knowledge into practical workplace decisions.
  • Inconsistent approaches to the activities covered in the course outline.
  • Lack of a structured plan for applying and reviewing new skills.
Course methodology

How you will learn.

The course uses scenario analysis, policy design workshops, case studies and role plays.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

  • Recognise actual, potential and perceived conflicts
  • Design declaration and register processes
  • Apply mitigation and recusal measures
  • Manage gifts, hospitality and outside interests
  • Establish ethics oversight
  • Promote an ethical culture
Target audience

Who should attend.

This course is suitable for:

  • Compliance and ethics officers
  • HR professionals
  • Procurement professionals
  • Board members and senior managers
  • Public sector officials
Target competencies

Capabilities you will build.

Participants will develop competencies in:

  • Conflict identification
  • Declaration management
  • Mitigation measures
  • Ethics oversight
  • Policy design
  • Ethical culture
Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Understanding Conflicts

  1. 09:00–09:54Definitions and types
  2. 09:54–10:48Why conflicts matter
  3. 10:48–11:00Legal and regulatory requirements
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Legal and regulatory requirements (continued)
  6. 12:12–13:06High-risk roles
  7. 13:06–14:00Exercise: Conflict scenarios

Day 2Declarations and Registers

  1. 09:00–09:54Declaration processes
  2. 09:54–10:48Registers
  3. 10:48–11:00Review and approval
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Review and approval (continued)
  6. 12:12–13:06Data protection
  7. 13:06–14:00Workshop: Process design

Day 3Managing Conflicts

  1. 09:00–09:54Mitigation options
  2. 09:54–10:48Recusal
  3. 10:48–11:00Monitoring
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Monitoring (continued)
  6. 12:12–13:06Escalation
  7. 13:06–14:00Case study: Procurement conflict

Day 4Related Areas

  1. 09:00–09:54Gifts and hospitality
  2. 09:54–10:48Outside employment
  3. 10:48–11:00Related parties
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Related parties (continued)
  6. 12:12–13:06Board conflicts
  7. 13:06–14:00Exercise: Policy review

Day 5Ethics Management

  1. 09:00–09:54Ethics committees
  2. 09:54–10:48Training
  3. 10:48–11:00Culture
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Culture (continued)
  6. 12:12–13:06Reporting
  7. 13:06–14:00Capstone: Conflict management framework

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Kuala Lumpur 16 Nov - 20 Nov 2026
Confirmed dates
€1,450.-Register
Online Live virtual classroom 16 Nov - 20 Nov 2026
Confirmed dates
€1,250.-Register
Paris 7 Dec - 11 Dec 2026
Confirmed dates
€2,860.-Register
Online Live virtual classroom 7 Dec - 11 Dec 2026
Confirmed dates
€1,250.-Register
Istanbul 14 Dec - 18 Dec 2026
Confirmed dates
€2,650.-Register
Online Live virtual classroom 14 Dec - 18 Dec 2026
Confirmed dates
€1,250.-Register
Amsterdam 4 Jan - 8 Jan 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 4 Jan - 8 Jan 2027
Confirmed dates
€1,250.-Register
Singapore 18 Jan - 22 Jan 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 18 Jan - 22 Jan 2027
Confirmed dates
€1,250.-Register
Rome 25 Jan - 29 Jan 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 25 Jan - 29 Jan 2027
Confirmed dates
€1,250.-Register
London 1 Feb - 5 Feb 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 1 Feb - 5 Feb 2027
Confirmed dates
€1,250.-Register
Dubai 15 Feb - 19 Feb 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 15 Feb - 19 Feb 2027
Confirmed dates
€1,250.-Register
Frankfurt 1 Mar - 5 Mar 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 1 Mar - 5 Mar 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 15 Mar - 19 Mar 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 15 Mar - 19 Mar 2027
Confirmed dates
€1,250.-Register
Cape Town 29 Mar - 2 Apr 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 29 Mar - 2 Apr 2027
Confirmed dates
€1,250.-Register
Paris 5 Apr - 9 Apr 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 5 Apr - 9 Apr 2027
Confirmed dates
€1,250.-Register
Istanbul 19 Apr - 23 Apr 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 19 Apr - 23 Apr 2027
Confirmed dates
€1,250.-Register
Amsterdam 3 May - 7 May 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 3 May - 7 May 2027
Confirmed dates
€1,250.-Register
Singapore 17 May - 21 May 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 17 May - 21 May 2027
Confirmed dates
€1,250.-Register
Barcelona 31 May - 4 Jun 2027
Confirmed dates
€2,840.-Register
Online Live virtual classroom 31 May - 4 Jun 2027
Confirmed dates
€1,250.-Register
London 7 Jun - 11 Jun 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 7 Jun - 11 Jun 2027
Confirmed dates
€1,250.-Register
Dubai 21 Jun - 25 Jun 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 21 Jun - 25 Jun 2027
Confirmed dates
€1,250.-Register
Frankfurt 5 Jul - 9 Jul 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 5 Jul - 9 Jul 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 19 Jul - 23 Jul 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 19 Jul - 23 Jul 2027
Confirmed dates
€1,250.-Register
Vienna 26 Jul - 30 Jul 2027
Confirmed dates
€2,940.-Register
Online Live virtual classroom 26 Jul - 30 Jul 2027
Confirmed dates
€1,250.-Register
Paris 2 Aug - 6 Aug 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 2 Aug - 6 Aug 2027
Confirmed dates
€1,250.-Register
Istanbul 16 Aug - 20 Aug 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 16 Aug - 20 Aug 2027
Confirmed dates
€1,250.-Register
Amsterdam 6 Sept - 10 Sept 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 6 Sept - 10 Sept 2027
Confirmed dates
€1,250.-Register
Singapore 20 Sept - 24 Sept 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 20 Sept - 24 Sept 2027
Confirmed dates
€1,250.-Register
Cape Town 27 Sept - 1 Oct 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 27 Sept - 1 Oct 2027
Confirmed dates
€1,250.-Register
London 4 Oct - 8 Oct 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 4 Oct - 8 Oct 2027
Confirmed dates
€1,250.-Register
Dubai 18 Oct - 22 Oct 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 18 Oct - 22 Oct 2027
Confirmed dates
€1,250.-Register
Frankfurt 1 Nov - 5 Nov 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 1 Nov - 5 Nov 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 15 Nov - 19 Nov 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 15 Nov - 19 Nov 2027
Confirmed dates
€1,250.-Register
Rome 29 Nov - 3 Dec 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 29 Nov - 3 Dec 2027
Confirmed dates
€1,250.-Register
Paris 6 Dec - 10 Dec 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 6 Dec - 10 Dec 2027
Confirmed dates
€1,250.-Register
Istanbul 13 Dec - 17 Dec 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 13 Dec - 17 Dec 2027
Confirmed dates
€1,250.-Register

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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