Operations & Supply Chain

Contract Management for Procurement Professionals

Value promised during sourcing is often lost after the contract is signed. This course covers post-award contract management for procurement: contract mobilisation, obligations tracking, performance and KPIs, change and variations, payments, relationship management, risk and disputes, renewals and exits.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Strong contract management protects savings and service quality. You will learn to manage contracts actively throughout their life.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Contract review exercises, obligation tracking practice, variation case studies and role plays.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Mobilise contracts effectively after award
Track obligations and deliverables
Monitor supplier performance against KPIs
Manage changes, variations and payments
Handle disputes and contractual remedies
Plan renewals, re-tendering and exits

Target audience

Who should attend.

This course is suitable for:

Procurement and contract managers
Category managers
Contract administrators
Operations managers managing suppliers
Public sector procurement staff

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Contract administration
Obligation tracking
Performance management
Variation control
Dispute handling

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Contract Management

09:00–10:08Contract life cycle
10:08–11:00Roles
11:00–11:30Coffee break
11:30–11:45Roles (continued)
11:45–12:53Common failures
12:53–14:00Exercise

Day 2Mobilisation

09:00–10:08Handover from sourcing
10:08–11:00Contract summaries
11:00–11:30Coffee break
11:30–11:45Contract summaries (continued)
11:45–12:53Obligation registers
12:53–14:00Workshop

Day 3Performance

09:00–10:08KPIs and service levels
10:08–11:00Reviews
11:00–11:30Coffee break
11:30–11:45Reviews (continued)
11:45–12:53Remedies
12:53–14:00Exercise

Day 4Change and Payment

09:00–10:08Variations
10:08–11:00Price adjustments
11:00–11:30Coffee break
11:30–11:45Price adjustments (continued)
11:45–12:53Invoices
12:53–14:00Case study

Day 5Disputes and Exits

09:00–10:08Dispute resolution
10:08–11:00Renewal decisions
11:00–11:30Coffee break
11:30–11:45Renewal decisions (continued)
11:45–12:53Exit planning
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

Keep exploring

Your next horizon awaits.

All courses

The full course agenda and dates are available above. Use the session links in Dates & venues to choose a session. Registration and quotation forms require JavaScript; you can also contact our learning team directly.