Business Continuity and Crisis Management

Emergency Response Planning

Emergency response plans protect people and assets in the first minutes and hours of an incident. This course covers emergency response planning: hazard identification, response organisation, alerting and alarm systems, evacuation and shelter, first aid and medical response, coordination with emergency services, drills and plan maintenance.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

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Why attend

From knowledge to real-world impact.

A clear, practised emergency plan saves lives. You will learn to create and test practical emergency response plans.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Hazard scenario workshops, plan drafting, drill design and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Identify emergency scenarios and hazards
Design emergency response organisations
Plan alerting, evacuation and shelter
Coordinate medical response and emergency services
Design and run drills
Maintain and improve emergency plans

Target audience

Who should attend.

This course is suitable for:

HSE managers and officers
Facility managers
Emergency coordinators
Security managers
Operations supervisors

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Scenario planning
Response organisation
Evacuation planning
Drill design
Coordination

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Emergency Planning

09:00–10:08Types of emergencies
10:08–11:00Legal duties
11:00–11:30Coffee break
11:30–11:45Legal duties (continued)
11:45–12:53Planning principles
12:53–14:00Exercise

Day 2Scenarios and Organisation

09:00–10:08Hazard identification
10:08–11:00Response roles
11:00–11:30Coffee break
11:30–11:45Response roles (continued)
11:45–12:53Incident command
12:53–14:00Workshop

Day 3Protective Actions

09:00–10:08Alarms and alerting
10:08–11:00Evacuation and shelter
11:00–11:30Coffee break
11:30–11:45Evacuation and shelter (continued)
11:45–12:53Assembly and accounting
12:53–14:00Exercise

Day 4Response and Coordination

09:00–10:08First aid and medical
10:08–11:00Emergency services
11:00–11:30Coffee break
11:30–11:45Emergency services (continued)
11:45–12:53Communication
12:53–14:00Case study

Day 5Drills

09:00–10:08Drill design
10:08–11:00Evaluation
11:00–11:30Coffee break
11:30–11:45Evaluation (continued)
11:45–12:53Plan updates
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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