Quality & Operational Excellence

Information Security Awareness Programmes

People are both the biggest information security risk and the strongest defence. This course covers designing and running security awareness programmes: understanding human risk, audience analysis, engaging content, phishing simulations, measuring behaviour change, reinforcing culture and meeting compliance requirements.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Annual click-through training rarely changes behaviour. You will learn to build awareness programmes that actually reduce risk.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Programme design workshops, content creation exercises, phishing simulation planning and metrics design.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Analyse human security risks
Define awareness programme objectives
Create engaging awareness content
Plan phishing simulations ethically
Measure behaviour change
Build a positive security culture

Target audience

Who should attend.

This course is suitable for:

Information security managers
Awareness and training coordinators
IT managers
HR and communication professionals
Compliance officers

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Human risk analysis
Programme design
Content creation
Simulation planning
Behaviour measurement

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Human Risk

09:00–10:08Common human errors
10:08–11:00Social engineering
11:00–11:30Coffee break
11:30–11:45Social engineering (continued)
11:45–12:53Risk analysis
12:53–14:00Exercise

Day 2Programme Design

09:00–10:08Objectives
10:08–11:00Audiences
11:00–11:30Coffee break
11:30–11:45Audiences (continued)
11:45–12:53Channels
12:53–14:00Workshop

Day 3Content

09:00–10:08Engaging content
10:08–11:00Stories and scenarios
11:00–11:30Coffee break
11:30–11:45Stories and scenarios (continued)
11:45–12:53Microlearning
12:53–14:00Exercise

Day 4Phishing Simulations

09:00–10:08Planning simulations
10:08–11:00Ethics
11:00–11:30Coffee break
11:30–11:45Ethics (continued)
11:45–12:53Follow-up
12:53–14:00Case study

Day 5Measurement and Culture

09:00–10:08Behaviour metrics
10:08–11:00Reporting
11:00–11:30Coffee break
11:30–11:45Reporting (continued)
11:45–12:53Security culture
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

Keep exploring

Your next horizon awaits.

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The full course agenda and dates are available above. Use the session links in Dates & venues to choose a session. Registration and quotation forms require JavaScript; you can also contact our learning team directly.