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Leadership & Management

Leading Hybrid and Remote Teams

Hybrid working is now a permanent feature of many organisations, yet leading people who are not in the same place every day requires different skills. This course equips managers to build trust, maintain performance and keep teams connected across locations and time zones. Participants learn how to set clear expectations, run effective virtual and hybrid meetings, use collaboration tools purposefully, support wellbeing and ensure fairness between office-based and remote colleagues. The course concludes with a practical hybrid team charter that participants can introduce in their own teams.

5 days Classroom or live online English
Smart Horizon Certified - Global Leadership Consultants
Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF
Why attend

From knowledge to real-world impact.

Remote and hybrid teams can be highly productive, but only when leaders adapt how they communicate, delegate and measure results. This course gives you practical frameworks and tools to lead distributed teams with confidence, avoid proximity bias and create a team culture that works wherever people are located.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

  • Difficulty translating subject knowledge into practical workplace decisions.
  • Inconsistent approaches to the activities covered in the course outline.
  • Lack of a structured plan for applying and reviewing new skills.
Course methodology

How you will learn.

Learning is delivered through facilitated discussion, case studies of hybrid organisations, simulations of virtual meetings, team-charter workshops and peer coaching. Participants bring real challenges from their own teams and develop solutions throughout the week.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

  • Identify the specific leadership challenges of hybrid and remote work
  • Set clear goals, responsibilities and ways of working for distributed teams
  • Run engaging and productive virtual and hybrid meetings
  • Build trust, inclusion and team identity across locations
  • Manage performance based on outcomes rather than presence
  • Create a hybrid team charter tailored to their own team
Target audience

Who should attend.

This course is suitable for:

  • Team leaders and line managers of hybrid or remote teams
  • Department heads managing staff across sites or countries
  • Project managers leading virtual project teams
  • HR and organisational development professionals
  • Managers preparing to introduce hybrid working
Target competencies

Capabilities you will build.

Participants will develop competencies in:

  • Remote leadership
  • Virtual communication
  • Outcome-based performance management
  • Team trust and inclusion
  • Digital collaboration
  • Wellbeing awareness
Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1The Hybrid Workplace

  1. 09:00–09:54How hybrid and remote work have changed leadership expectations
  2. 09:54–10:48Common pitfalls: isolation, proximity bias and communication gaps
  3. 10:48–11:00Choosing the right hybrid model for different roles
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Choosing the right hybrid model for different roles (continued)
  6. 12:12–13:06Assessing the current state of your team
  7. 13:06–14:00Practical exercise: Mapping your team's ways of working

Day 2Communication and Collaboration

  1. 09:00–09:54Synchronous and asynchronous communication: when to use each
  2. 09:54–10:48Designing effective virtual and hybrid meetings
  3. 10:48–11:00Choosing and governing collaboration tools
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Choosing and governing collaboration tools (continued)
  6. 12:12–13:06Reducing digital overload and meeting fatigue
  7. 13:06–14:00Simulation: Facilitating a hybrid team meeting

Day 3Trust, Inclusion and Team Culture

  1. 09:00–09:54Building trust when teams rarely meet in person
  2. 09:54–10:48Ensuring fairness between remote and office-based colleagues
  3. 10:48–11:00Onboarding new team members remotely
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Onboarding new team members remotely (continued)
  6. 12:12–13:06Creating rituals that strengthen team identity
  7. 13:06–14:00Case study: Rebuilding cohesion in a dispersed team

Day 4Performance and Development at a Distance

  1. 09:00–09:54Setting clear objectives and measurable outcomes
  2. 09:54–10:48Effective one-to-ones and feedback in virtual settings
  3. 10:48–11:00Coaching and developing remote employees
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Coaching and developing remote employees (continued)
  6. 12:12–13:06Recognising and addressing performance issues early
  7. 13:06–14:00Role play: A remote performance conversation

Day 5Wellbeing and Sustainable Hybrid Working

  1. 09:00–09:54Recognising signs of stress and disengagement remotely
  2. 09:54–10:48Boundaries, flexibility and the right to disconnect
  3. 10:48–11:00Leading change towards new working patterns
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Leading change towards new working patterns (continued)
  6. 12:12–13:06Measuring team health and engagement
  7. 13:06–14:00Capstone: Developing a hybrid team charter

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Dubai 9 Nov - 13 Nov 2026
Confirmed dates
€3,150.-Register
Online Live virtual classroom 9 Nov - 13 Nov 2026
Confirmed dates
€1,250.-Register
Frankfurt 23 Nov - 27 Nov 2026
Confirmed dates
€2,650.-Register
Online Live virtual classroom 23 Nov - 27 Nov 2026
Confirmed dates
€1,250.-Register
Kuala Lumpur 7 Dec - 11 Dec 2026
Confirmed dates
€1,450.-Register
Online Live virtual classroom 7 Dec - 11 Dec 2026
Confirmed dates
€1,250.-Register
Paris 14 Dec - 18 Dec 2026
Confirmed dates
€2,860.-Register
Online Live virtual classroom 14 Dec - 18 Dec 2026
Confirmed dates
€1,250.-Register
Istanbul 11 Jan - 15 Jan 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 11 Jan - 15 Jan 2027
Confirmed dates
€1,250.-Register
Amsterdam 25 Jan - 29 Jan 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 25 Jan - 29 Jan 2027
Confirmed dates
€1,250.-Register
Vienna 1 Feb - 5 Feb 2027
Confirmed dates
€2,940.-Register
Online Live virtual classroom 1 Feb - 5 Feb 2027
Confirmed dates
€1,250.-Register
Singapore 8 Feb - 12 Feb 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 8 Feb - 12 Feb 2027
Confirmed dates
€1,250.-Register
London 22 Feb - 26 Feb 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 22 Feb - 26 Feb 2027
Confirmed dates
€1,250.-Register
Dubai 8 Mar - 12 Mar 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 8 Mar - 12 Mar 2027
Confirmed dates
€1,250.-Register
Frankfurt 22 Mar - 26 Mar 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 22 Mar - 26 Mar 2027
Confirmed dates
€1,250.-Register
Cape Town 29 Mar - 2 Apr 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 29 Mar - 2 Apr 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 12 Apr - 16 Apr 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 12 Apr - 16 Apr 2027
Confirmed dates
€1,250.-Register
Paris 26 Apr - 30 Apr 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 26 Apr - 30 Apr 2027
Confirmed dates
€1,250.-Register
Istanbul 10 May - 14 May 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 10 May - 14 May 2027
Confirmed dates
€1,250.-Register
Amsterdam 24 May - 28 May 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 24 May - 28 May 2027
Confirmed dates
€1,250.-Register
Barcelona 31 May - 4 Jun 2027
Confirmed dates
€2,840.-Register
Online Live virtual classroom 31 May - 4 Jun 2027
Confirmed dates
€1,250.-Register
Singapore 14 Jun - 18 Jun 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 14 Jun - 18 Jun 2027
Confirmed dates
€1,250.-Register
London 21 Jun - 25 Jun 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 21 Jun - 25 Jun 2027
Confirmed dates
€1,250.-Register
Dubai 12 Jul - 16 Jul 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 12 Jul - 16 Jul 2027
Confirmed dates
€1,250.-Register
Frankfurt 26 Jul - 30 Jul 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 26 Jul - 30 Jul 2027
Confirmed dates
€1,250.-Register
Rome 2 Aug - 6 Aug 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 2 Aug - 6 Aug 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 9 Aug - 13 Aug 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 9 Aug - 13 Aug 2027
Confirmed dates
€1,250.-Register
Paris 23 Aug - 27 Aug 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 23 Aug - 27 Aug 2027
Confirmed dates
€1,250.-Register
Istanbul 13 Sept - 17 Sept 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 13 Sept - 17 Sept 2027
Confirmed dates
€1,250.-Register
Amsterdam 20 Sept - 24 Sept 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 20 Sept - 24 Sept 2027
Confirmed dates
€1,250.-Register
Cape Town 27 Sept - 1 Oct 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 27 Sept - 1 Oct 2027
Confirmed dates
€1,250.-Register
Singapore 11 Oct - 15 Oct 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 11 Oct - 15 Oct 2027
Confirmed dates
€1,250.-Register
London 25 Oct - 29 Oct 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 25 Oct - 29 Oct 2027
Confirmed dates
€1,250.-Register
Dubai 8 Nov - 12 Nov 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 8 Nov - 12 Nov 2027
Confirmed dates
€1,250.-Register
Frankfurt 22 Nov - 26 Nov 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 22 Nov - 26 Nov 2027
Confirmed dates
€1,250.-Register
Rome 29 Nov - 3 Dec 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 29 Nov - 3 Dec 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 6 Dec - 10 Dec 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 6 Dec - 10 Dec 2027
Confirmed dates
€1,250.-Register
Paris 13 Dec - 17 Dec 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 13 Dec - 17 Dec 2027
Confirmed dates
€1,250.-Register

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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