Day 1Leadership in a Volatile World
- 09:00–09:54Understanding volatility, uncertainty, complexity and ambiguity
- 09:54–10:48Technical problems versus adaptive challenges
- 10:48–11:00How leaders' reactions shape team behaviour
- 11:00–11:30Coffee break
- 11:30–12:12How leaders' reactions shape team behaviour (continued)
- 12:12–13:06Self-assessment: your response to uncertainty
- 13:06–14:00Exercise: Identifying the adaptive challenges in your role



