Day 1Lean Thinking
- 09:00–10:08Lean principles
- 10:08–11:00Value from the customer view
- 11:00–11:30Coffee break
- 11:30–11:45Value from the customer view (continued)
- 11:45–12:53Lean simulation round 1
- 12:53–14:00Exercise
Lean thinking helps organisations deliver more value with fewer resources by eliminating waste. This course covers lean principles in operations: identifying the eight wastes, value stream thinking, flow and pull, standard work, visual management and running improvement events in manufacturing and service operations.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.
Most processes contain significant hidden waste. You will learn to see it and remove it systematically.
The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.
Gemba exercises, lean simulations, value stream workshops and case studies.
By the end of this course, participants will be able to:
This course is suitable for:
Participants will develop competencies in:
A focused, practical outline with time to explore, apply and reflect.
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Confirmed dates accept registration requests. Tentative dates are enquiry only.
Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.
Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.
Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.
Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.