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Quality & Operational Excellence

Operational Risk in Production

Production operations face risks from equipment failure, quality escapes, supply disruption, safety incidents and human error. This course covers identifying and managing operational risks in production: risk assessment methods, process FMEA, control plans, layered process audits, contingency planning and risk reporting.

5 days Classroom or live online English
Smart Horizon Certified - Global Leadership Consultants
Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF
Why attend

From knowledge to real-world impact.

Unmanaged production risks lead to recalls, downtime and incidents. You will learn practical tools to control them.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

  • Difficulty translating subject knowledge into practical workplace decisions.
  • Inconsistent approaches to the activities covered in the course outline.
  • Lack of a structured plan for applying and reviewing new skills.
Course methodology

How you will learn.

Risk workshops on production processes, FMEA practice, layered audit design and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

  • Identify operational risks in production
  • Assess and prioritise risks
  • Apply process FMEA and control plans
  • Implement layered process audits
  • Develop contingency plans
  • Report and monitor operational risks
Target audience

Who should attend.

This course is suitable for:

  • Production and operations managers
  • Quality engineers
  • Process engineers
  • Risk managers
  • Plant managers
Target competencies

Capabilities you will build.

Participants will develop competencies in:

  • Risk identification
  • FMEA
  • Control planning
  • Layered auditing
  • Contingency planning
Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Production Risks

  1. 09:00–10:08Risk categories
  2. 10:08–11:00Case studies
  3. 11:00–11:30Coffee break
  4. 11:30–11:45Case studies (continued)
  5. 11:45–12:53Risk appetite
  6. 12:53–14:00Exercise

Day 2Assessment

  1. 09:00–10:08Risk assessment methods
  2. 10:08–11:00Process FMEA
  3. 11:00–11:30Coffee break
  4. 11:30–11:45Process FMEA (continued)
  5. 11:45–12:53Prioritisation
  6. 12:53–14:00Workshop

Day 3Controls

  1. 09:00–10:08Control plans
  2. 10:08–11:00Error-proofing
  3. 11:00–11:30Coffee break
  4. 11:30–11:45Error-proofing (continued)
  5. 11:45–12:53Verification
  6. 12:53–14:00Exercise

Day 4Layered Audits

  1. 09:00–10:08Audit design
  2. 10:08–11:00Frequency
  3. 11:00–11:30Coffee break
  4. 11:30–11:45Frequency (continued)
  5. 11:45–12:53Follow-up
  6. 12:53–14:00Exercise

Day 5Contingency and Reporting

  1. 09:00–10:08Contingency plans
  2. 10:08–11:00Risk reporting
  3. 11:00–11:30Coffee break
  4. 11:30–11:45Risk reporting (continued)
  5. 11:45–12:53Review
  6. 12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Amsterdam 16 Nov - 20 Nov 2026
Confirmed dates
€2,540.-Register
Online Live virtual classroom 16 Nov - 20 Nov 2026
Confirmed dates
€1,250.-Register
Kuala Lumpur 7 Dec - 11 Dec 2026
Confirmed dates
€1,450.-Register
Online Live virtual classroom 7 Dec - 11 Dec 2026
Confirmed dates
€1,250.-Register
Vienna 11 Jan - 15 Jan 2027
Confirmed dates
€2,940.-Register
Online Live virtual classroom 11 Jan - 15 Jan 2027
Confirmed dates
€1,250.-Register
London 25 Jan - 29 Jan 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 25 Jan - 29 Jan 2027
Confirmed dates
€1,250.-Register
Cape Town 15 Feb - 19 Feb 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 15 Feb - 19 Feb 2027
Confirmed dates
€1,250.-Register
Frankfurt 8 Mar - 12 Mar 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 8 Mar - 12 Mar 2027
Confirmed dates
€1,250.-Register
Dubai 29 Mar - 2 Apr 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 29 Mar - 2 Apr 2027
Confirmed dates
€1,250.-Register
Cape Town 19 Apr - 23 Apr 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 19 Apr - 23 Apr 2027
Confirmed dates
€1,250.-Register
Dubai 3 May - 7 May 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 3 May - 7 May 2027
Confirmed dates
€1,250.-Register
Paris 24 May - 28 May 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 24 May - 28 May 2027
Confirmed dates
€1,250.-Register
Barcelona 14 Jun - 18 Jun 2027
Confirmed dates
€2,840.-Register
Online Live virtual classroom 14 Jun - 18 Jun 2027
Confirmed dates
€1,250.-Register
London 5 Jul - 9 Jul 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 5 Jul - 9 Jul 2027
Confirmed dates
€1,250.-Register
Dubai 26 Jul - 30 Jul 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 26 Jul - 30 Jul 2027
Confirmed dates
€1,250.-Register
Rome 9 Aug - 13 Aug 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 9 Aug - 13 Aug 2027
Confirmed dates
€1,250.-Register
Istanbul 30 Aug - 3 Sept 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 30 Aug - 3 Sept 2027
Confirmed dates
€1,250.-Register
Barcelona 20 Sept - 24 Sept 2027
Confirmed dates
€2,840.-Register
Online Live virtual classroom 20 Sept - 24 Sept 2027
Confirmed dates
€1,250.-Register
Rome 11 Oct - 15 Oct 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 11 Oct - 15 Oct 2027
Confirmed dates
€1,250.-Register
Vienna 1 Nov - 5 Nov 2027
Confirmed dates
€2,940.-Register
Online Live virtual classroom 1 Nov - 5 Nov 2027
Confirmed dates
€1,250.-Register
Rome 15 Nov - 19 Nov 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 15 Nov - 19 Nov 2027
Confirmed dates
€1,250.-Register
Cape Town 6 Dec - 10 Dec 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 6 Dec - 10 Dec 2027
Confirmed dates
€1,250.-Register

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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