Quality & Operational Excellence

Process Improvement with Kaizen

Kaizen means continuous improvement through small, frequent changes by the people doing the work. This course covers kaizen approaches: kaizen philosophy, daily kaizen, kaizen events, team facilitation, idea systems, measuring results and sustaining a culture of continuous improvement.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Small improvements by many people add up to big results. You will learn to run kaizen activities that engage teams.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Kaizen event simulation, facilitation practice, idea system design and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Explain kaizen philosophy and principles
Run daily kaizen routines
Plan and facilitate kaizen events
Design employee idea systems
Measure improvement results
Sustain a continuous improvement culture

Target audience

Who should attend.

This course is suitable for:

Continuous improvement leaders
Team leaders and supervisors
Operations managers
Quality professionals
HR and engagement managers

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Facilitation
Event planning
Idea management
Measurement
Culture building

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Kaizen Philosophy

09:00–10:08Origins
10:08–11:00Principles
11:00–11:30Coffee break
11:30–11:45Principles (continued)
11:45–12:53Kaizen versus innovation
12:53–14:00Exercise

Day 2Daily Kaizen

09:00–10:08Small improvements
10:08–11:00Team routines
11:00–11:30Coffee break
11:30–11:45Team routines (continued)
11:45–12:53Recognition
12:53–14:00Workshop

Day 3Kaizen Events

09:00–10:08Event planning
10:08–11:00Team selection
11:00–11:30Coffee break
11:30–11:45Team selection (continued)
11:45–12:53Facilitation
12:53–14:00Simulation

Day 4Idea Systems

09:00–10:08Collecting ideas
10:08–11:00Evaluation
11:00–11:30Coffee break
11:30–11:45Evaluation (continued)
11:45–12:53Implementation
12:53–14:00Exercise

Day 5Sustaining

09:00–10:08Measuring results
10:08–11:00Leadership role
11:00–11:30Coffee break
11:30–11:45Leadership role (continued)
11:45–12:53Culture
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

Keep exploring

Your next horizon awaits.

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