Project Management

Project Communication and Reporting Skills

Project managers spend most of their time communicating, yet many reports and meetings fail to inform or persuade. This course builds communication skills for projects: communication planning, status reports, steering committee presentations, effective meetings, escalations and communicating bad news early and constructively.

5 days Classroom or live online English

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Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Clear communication prevents misunderstandings, surprises and loss of confidence. You will learn to communicate project information with clarity and impact.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Report writing exercises, presentation practice with feedback, meeting simulations and escalation role plays.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Plan project communications for different stakeholders
Write concise, informative status reports
Run effective project meetings
Present to steering committees
Escalate issues appropriately
Communicate bad news constructively

Target audience

Who should attend.

This course is suitable for:

Project managers
Project coordinators
Team leaders
PMO staff
Technical leads

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Written communication
Presentation
Meeting facilitation
Escalation
Stakeholder communication

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Communication in Projects

09:00–10:08Communication needs
10:08–11:00Communication plans
11:00–11:30Coffee break
11:30–11:45Communication plans (continued)
11:45–12:53Channels
12:53–14:00Exercise

Day 2Status Reporting

09:00–10:08Report structure
10:08–11:00RAG status honesty
11:00–11:30Coffee break
11:30–11:45RAG status honesty (continued)
11:45–12:53Writing concisely
12:53–14:00Workshop

Day 3Meetings

09:00–10:08Meeting types
10:08–11:00Facilitation
11:00–11:30Coffee break
11:30–11:45Facilitation (continued)
11:45–12:53Actions and minutes
12:53–14:00Simulation

Day 4Steering Committees

09:00–10:08Preparing papers
10:08–11:00Presenting decisions needed
11:00–11:30Coffee break
11:30–11:45Presenting decisions needed (continued)
11:45–12:53Handling questions
12:53–14:00Practice

Day 5Difficult Messages

09:00–10:08Escalation
10:08–11:00Bad news
11:00–11:30Coffee break
11:30–11:45Bad news (continued)
11:45–12:53Managing reactions
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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