Robotic process automation and intelligent automation help organisations remove repetitive manual work, reduce errors and free employees for higher-value tasks. This course explains how to identify suitable processes, assess automation potential, design and build software robots, combine RPA with AI capabilities such as document understanding, and govern an automation programme at scale. Participants complete hands-on exercises with automation tools and develop an automation opportunity pipeline and business case for their own organisation.
Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.
Many organisations still rely on employees to copy data between systems, process standard documents and run routine reports. This course shows you how to identify and prioritise automation opportunities, deliver early results and build a sustainable, well-governed automation capability.
The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.
Learning includes process analysis workshops, demonstrations and hands-on exercises with automation tools, case studies of automation programmes, business case development and group work on governance models.
By the end of this course, participants will be able to:
This course is suitable for:
Participants will develop competencies in:
A focused, practical outline with time to explore, apply and reflect.
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Confirmed dates accept registration requests. Tentative dates are enquiry only.
Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.
Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.
Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.
Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.
