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Digital Innovation and Transformation

Security Awareness Programme Design and Phishing Prevention

Human error remains a leading cause of cyber incidents. This course shows how to design and run effective security awareness programmes that change behaviour, including risk-based content, phishing simulations, engaging communication, role-specific training, measurement and building a positive security culture.

5 days Classroom or live online English
Smart Horizon Certified - Global Leadership Consultants
Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF
Why attend

From knowledge to real-world impact.

Annual compliance training rarely changes behaviour. This course helps you build an awareness programme that measurably reduces human cyber risk.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

  • Difficulty translating subject knowledge into practical workplace decisions.
  • Inconsistent approaches to the activities covered in the course outline.
  • Lack of a structured plan for applying and reviewing new skills.
Course methodology

How you will learn.

The course uses programme design workshops, phishing simulation demonstrations, content creation exercises and metrics case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

  • Explain human factors in cyber risk
  • Design a risk-based security awareness programme
  • Plan and run ethical phishing simulations
  • Create engaging security content and campaigns
  • Measure behaviour change and programme effectiveness
  • Build a positive security culture
Target audience

Who should attend.

This course is suitable for:

  • Information security professionals
  • Security awareness managers
  • IT managers
  • HR and learning professionals
  • Communications professionals
Target competencies

Capabilities you will build.

Participants will develop competencies in:

  • Human risk analysis
  • Programme design
  • Phishing simulation
  • Security communication
  • Behaviour measurement
  • Security culture
Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Human Cyber Risk

  1. 09:00–09:54Social engineering tactics
  2. 09:54–10:48Why people click
  3. 10:48–11:00Behavioural science basics
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Behavioural science basics (continued)
  6. 12:12–13:06Regulatory requirements
  7. 13:06–14:00Exercise: Human risk assessment

Day 2Programme Design

  1. 09:00–09:54Objectives and audiences
  2. 09:54–10:48Risk-based topics
  3. 10:48–11:00Role-specific training
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Role-specific training (continued)
  6. 12:12–13:06Annual plan
  7. 13:06–14:00Workshop: Programme plan

Day 3Phishing Simulations

  1. 09:00–09:54Simulation design
  2. 09:54–10:48Ethics and fairness
  3. 10:48–11:00Reporting culture
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Reporting culture (continued)
  6. 12:12–13:06Follow-up training
  7. 13:06–14:00Demonstration: Phishing campaign

Day 4Engaging Content

  1. 09:00–09:54Campaigns and storytelling
  2. 09:54–10:48Microlearning and gamification
  3. 10:48–11:00Leader involvement
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Leader involvement (continued)
  6. 12:12–13:06Champions networks
  7. 13:06–14:00Exercise: Creating a campaign

Day 5Measurement and Culture

  1. 09:00–09:54Metrics beyond completion rates
  2. 09:54–10:48Security culture surveys
  3. 10:48–11:00Reporting to management
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Reporting to management (continued)
  6. 12:12–13:06Continuous improvement
  7. 13:06–14:00Capstone: Awareness programme

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Istanbul 9 Nov - 13 Nov 2026
Confirmed dates
€2,650.-Register
Online Live virtual classroom 9 Nov - 13 Nov 2026
Confirmed dates
€1,250.-Register
Amsterdam 23 Nov - 27 Nov 2026
Confirmed dates
€2,540.-Register
Online Live virtual classroom 23 Nov - 27 Nov 2026
Confirmed dates
€1,250.-Register
Singapore 7 Dec - 11 Dec 2026
Confirmed dates
€2,820.-Register
Online Live virtual classroom 7 Dec - 11 Dec 2026
Confirmed dates
€1,250.-Register
London 14 Dec - 18 Dec 2026
Confirmed dates
€2,450.-Register
Online Live virtual classroom 14 Dec - 18 Dec 2026
Confirmed dates
€1,250.-Register
Dubai 11 Jan - 15 Jan 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 11 Jan - 15 Jan 2027
Confirmed dates
€1,250.-Register
Frankfurt 25 Jan - 29 Jan 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 25 Jan - 29 Jan 2027
Confirmed dates
€1,250.-Register
Cape Town 1 Feb - 5 Feb 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 1 Feb - 5 Feb 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 8 Feb - 12 Feb 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 8 Feb - 12 Feb 2027
Confirmed dates
€1,250.-Register
Paris 22 Feb - 26 Feb 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 22 Feb - 26 Feb 2027
Confirmed dates
€1,250.-Register
Istanbul 8 Mar - 12 Mar 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 8 Mar - 12 Mar 2027
Confirmed dates
€1,250.-Register
Amsterdam 22 Mar - 26 Mar 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 22 Mar - 26 Mar 2027
Confirmed dates
€1,250.-Register
Rome 29 Mar - 2 Apr 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 29 Mar - 2 Apr 2027
Confirmed dates
€1,250.-Register
Singapore 12 Apr - 16 Apr 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 12 Apr - 16 Apr 2027
Confirmed dates
€1,250.-Register
London 26 Apr - 30 Apr 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 26 Apr - 30 Apr 2027
Confirmed dates
€1,250.-Register
Dubai 10 May - 14 May 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 10 May - 14 May 2027
Confirmed dates
€1,250.-Register
Frankfurt 24 May - 28 May 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 24 May - 28 May 2027
Confirmed dates
€1,250.-Register
Barcelona 31 May - 4 Jun 2027
Confirmed dates
€2,840.-Register
Online Live virtual classroom 31 May - 4 Jun 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 14 Jun - 18 Jun 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 14 Jun - 18 Jun 2027
Confirmed dates
€1,250.-Register
Paris 21 Jun - 25 Jun 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 21 Jun - 25 Jun 2027
Confirmed dates
€1,250.-Register
Istanbul 12 Jul - 16 Jul 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 12 Jul - 16 Jul 2027
Confirmed dates
€1,250.-Register
Amsterdam 26 Jul - 30 Jul 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 26 Jul - 30 Jul 2027
Confirmed dates
€1,250.-Register
Rome 2 Aug - 6 Aug 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 2 Aug - 6 Aug 2027
Confirmed dates
€1,250.-Register
Singapore 9 Aug - 13 Aug 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 9 Aug - 13 Aug 2027
Confirmed dates
€1,250.-Register
London 23 Aug - 27 Aug 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 23 Aug - 27 Aug 2027
Confirmed dates
€1,250.-Register
Dubai 13 Sept - 17 Sept 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 13 Sept - 17 Sept 2027
Confirmed dates
€1,250.-Register
Frankfurt 20 Sept - 24 Sept 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 20 Sept - 24 Sept 2027
Confirmed dates
€1,250.-Register
Cape Town 27 Sept - 1 Oct 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 27 Sept - 1 Oct 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 11 Oct - 15 Oct 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 11 Oct - 15 Oct 2027
Confirmed dates
€1,250.-Register
Paris 25 Oct - 29 Oct 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 25 Oct - 29 Oct 2027
Confirmed dates
€1,250.-Register
Istanbul 8 Nov - 12 Nov 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 8 Nov - 12 Nov 2027
Confirmed dates
€1,250.-Register
Amsterdam 22 Nov - 26 Nov 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 22 Nov - 26 Nov 2027
Confirmed dates
€1,250.-Register
Vienna 29 Nov - 3 Dec 2027
Confirmed dates
€2,940.-Register
Online Live virtual classroom 29 Nov - 3 Dec 2027
Confirmed dates
€1,250.-Register
Singapore 6 Dec - 10 Dec 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 6 Dec - 10 Dec 2027
Confirmed dates
€1,250.-Register
London 13 Dec - 17 Dec 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 13 Dec - 17 Dec 2027
Confirmed dates
€1,250.-Register

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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