A WORLD OF KNOWLEDGE. A NEW HORIZON.info@smart-horizon.eu
Quality & Operational Excellence

Value Stream Mapping and Process Redesign

Value stream mapping gives teams a clear picture of how materials and information flow through a process and where time, effort and cost are wasted. This course teaches participants to map current-state value streams, identify waste and constraints, design future-state processes and develop implementation plans. It applies to manufacturing, service, administrative and healthcare environments. Through practical mapping exercises and case studies, participants build the skills to lead value stream improvement in their organisations.

5 days Classroom or live online English
Smart Horizon Certified - Global Leadership Consultants
Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF
Why attend

From knowledge to real-world impact.

Many improvement efforts optimise individual steps while the end-to-end process remains slow and costly. Value stream mapping helps you see the whole flow, focus on what matters to customers and redesign processes for faster, more reliable delivery.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

  • Difficulty translating subject knowledge into practical workplace decisions.
  • Inconsistent approaches to the activities covered in the course outline.
  • Lack of a structured plan for applying and reviewing new skills.
Course methodology

How you will learn.

The course is practical and workshop-based, with mapping exercises, process simulations, waste identification activities, case studies and future-state design workshops.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

  • Explain lean principles and the concept of value from the customer's perspective
  • Create current-state value stream maps for products or services
  • Identify waste, delays, constraints and quality problems
  • Design future-state value streams with improved flow
  • Develop and prioritise implementation plans
  • Measure improvement and sustain results
Target audience

Who should attend.

This course is suitable for:

  • Operations and production managers
  • Continuous improvement and lean practitioners
  • Quality managers
  • Process owners in service and administrative functions
  • Supply chain and logistics professionals
Target competencies

Capabilities you will build.

Participants will develop competencies in:

  • Lean thinking
  • Value stream mapping
  • Waste identification
  • Flow and pull design
  • Future-state design
  • Improvement implementation
Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Lean Principles and Value

  1. 09:00–09:54Lean thinking and its five principles
  2. 09:54–10:48Defining value from the customer's perspective
  3. 10:48–11:00The eight wastes in manufacturing and services
  4. 11:00–11:30Coffee break
  5. 11:30–12:12The eight wastes in manufacturing and services (continued)
  6. 12:12–13:06Selecting a value stream to map
  7. 13:06–14:00Exercise: Identifying waste in a familiar process

Day 2Mapping the Current State

  1. 09:00–09:54Value stream mapping symbols and conventions
  2. 09:54–10:48Walking the process and gathering data
  3. 10:48–11:00Material and information flows
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Material and information flows (continued)
  6. 12:12–13:06Lead time, process time and value-added ratio
  7. 13:06–14:00Workshop: Mapping a current-state value stream

Day 3Analysing the Value Stream

  1. 09:00–09:54Identifying bottlenecks and constraints
  2. 09:54–10:48Quality issues and rework loops
  3. 10:48–11:00Inventory, queues and waiting time
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Inventory, queues and waiting time (continued)
  6. 12:12–13:06Prioritising improvement opportunities
  7. 13:06–14:00Simulation: Process flow game

Day 4Designing the Future State

  1. 09:00–09:54Continuous flow, pull and takt time
  2. 09:54–10:48Standard work and visual management
  3. 10:48–11:00Redesigning information flow and approvals
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Redesigning information flow and approvals (continued)
  6. 12:12–13:06Future-state mapping
  7. 13:06–14:00Workshop: Designing a future-state map

Day 5Implementation and Sustainability

  1. 09:00–09:54Implementation plans and improvement events
  2. 09:54–10:48KPIs and tracking progress
  3. 10:48–11:00Leadership roles in lean transformation
  4. 11:00–11:30Coffee break
  5. 11:30–12:12Leadership roles in lean transformation (continued)
  6. 12:12–13:06Sustaining improvements
  7. 13:06–14:00Capstone: Value stream improvement plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Dubai 16 Nov - 20 Nov 2026
Confirmed dates
€3,150.-Register
Online Live virtual classroom 16 Nov - 20 Nov 2026
Confirmed dates
€1,250.-Register
Frankfurt 7 Dec - 11 Dec 2026
Confirmed dates
€2,650.-Register
Online Live virtual classroom 7 Dec - 11 Dec 2026
Confirmed dates
€1,250.-Register
Kuala Lumpur 14 Dec - 18 Dec 2026
Confirmed dates
€1,450.-Register
Online Live virtual classroom 14 Dec - 18 Dec 2026
Confirmed dates
€1,250.-Register
Paris 4 Jan - 8 Jan 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 4 Jan - 8 Jan 2027
Confirmed dates
€1,250.-Register
Barcelona 11 Jan - 15 Jan 2027
Confirmed dates
€2,840.-Register
Online Live virtual classroom 11 Jan - 15 Jan 2027
Confirmed dates
€1,250.-Register
Istanbul 18 Jan - 22 Jan 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 18 Jan - 22 Jan 2027
Confirmed dates
€1,250.-Register
Amsterdam 1 Feb - 5 Feb 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 1 Feb - 5 Feb 2027
Confirmed dates
€1,250.-Register
Singapore 15 Feb - 19 Feb 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 15 Feb - 19 Feb 2027
Confirmed dates
€1,250.-Register
London 1 Mar - 5 Mar 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 1 Mar - 5 Mar 2027
Confirmed dates
€1,250.-Register
Dubai 15 Mar - 19 Mar 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 15 Mar - 19 Mar 2027
Confirmed dates
€1,250.-Register
Vienna 22 Mar - 26 Mar 2027
Confirmed dates
€2,940.-Register
Online Live virtual classroom 22 Mar - 26 Mar 2027
Confirmed dates
€1,250.-Register
Frankfurt 5 Apr - 9 Apr 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 5 Apr - 9 Apr 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 19 Apr - 23 Apr 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 19 Apr - 23 Apr 2027
Confirmed dates
€1,250.-Register
Paris 3 May - 7 May 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 3 May - 7 May 2027
Confirmed dates
€1,250.-Register
Istanbul 17 May - 21 May 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 17 May - 21 May 2027
Confirmed dates
€1,250.-Register
Rome 24 May - 28 May 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 24 May - 28 May 2027
Confirmed dates
€1,250.-Register
Amsterdam 7 Jun - 11 Jun 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 7 Jun - 11 Jun 2027
Confirmed dates
€1,250.-Register
Singapore 21 Jun - 25 Jun 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 21 Jun - 25 Jun 2027
Confirmed dates
€1,250.-Register
London 5 Jul - 9 Jul 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 5 Jul - 9 Jul 2027
Confirmed dates
€1,250.-Register
Rome 12 Jul - 16 Jul 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 12 Jul - 16 Jul 2027
Confirmed dates
€1,250.-Register
Dubai 19 Jul - 23 Jul 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 19 Jul - 23 Jul 2027
Confirmed dates
€1,250.-Register
Frankfurt 2 Aug - 6 Aug 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 2 Aug - 6 Aug 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 16 Aug - 20 Aug 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 16 Aug - 20 Aug 2027
Confirmed dates
€1,250.-Register
Paris 6 Sept - 10 Sept 2027
Confirmed dates
€2,860.-Register
Online Live virtual classroom 6 Sept - 10 Sept 2027
Confirmed dates
€1,250.-Register
Cape Town 13 Sept - 17 Sept 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 13 Sept - 17 Sept 2027
Confirmed dates
€1,250.-Register
Istanbul 20 Sept - 24 Sept 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 20 Sept - 24 Sept 2027
Confirmed dates
€1,250.-Register
Amsterdam 4 Oct - 8 Oct 2027
Confirmed dates
€2,540.-Register
Online Live virtual classroom 4 Oct - 8 Oct 2027
Confirmed dates
€1,250.-Register
Singapore 18 Oct - 22 Oct 2027
Confirmed dates
€2,820.-Register
Online Live virtual classroom 18 Oct - 22 Oct 2027
Confirmed dates
€1,250.-Register
London 1 Nov - 5 Nov 2027
Confirmed dates
€2,450.-Register
Online Live virtual classroom 1 Nov - 5 Nov 2027
Confirmed dates
€1,250.-Register
Dubai 15 Nov - 19 Nov 2027
Confirmed dates
€3,150.-Register
Online Live virtual classroom 15 Nov - 19 Nov 2027
Confirmed dates
€1,250.-Register
Cape Town 22 Nov - 26 Nov 2027
Confirmed dates
€1,890.-Register
Online Live virtual classroom 22 Nov - 26 Nov 2027
Confirmed dates
€1,250.-Register
Frankfurt 6 Dec - 10 Dec 2027
Confirmed dates
€2,650.-Register
Online Live virtual classroom 6 Dec - 10 Dec 2027
Confirmed dates
€1,250.-Register
Kuala Lumpur 13 Dec - 17 Dec 2027
Confirmed dates
€1,450.-Register
Online Live virtual classroom 13 Dec - 17 Dec 2027
Confirmed dates
€1,250.-Register

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

Keep exploring

Your next horizon awaits.

All courses
Your next chapter starts here

Enquire about this course.

Send your selected programme and session to our learning team.

Your email app opens a draft. Nothing is sent until you send that email; no booking is created.