Workplace Investigations: Grievances and Disciplinary Cases

Poorly conducted investigations can lead to unfair outcomes, legal claims and loss of trust. This course gives you a structured, defensible approach to workplace investigations.

• Difficulty translating subject knowledge into practical workplace decisions.
• Inconsistent approaches to the activities covered in the course outline.
• Lack of a structured plan for applying and reviewing new skills.

The course uses investigation case simulations, interview practice, evidence analysis exercises and report writing workshops.

By the end of this course, participants will be able to:

• Plan workplace investigations with clear scope and terms of reference
• Gather and preserve relevant evidence
• Conduct effective investigation interviews
• Evaluate evidence and reach reasoned findings
• Write clear and balanced investigation reports
• Manage confidentiality, wellbeing and outcomes

This course is suitable for:

• HR professionals
• Employee relations specialists
• Line managers conducting investigations
• Compliance and ethics officers
• Internal investigators

Participants will develop competencies in:

• Investigation planning
• Evidence gathering
• Investigative interviewing
• Evidence evaluation
• Report writing
• Fair process