Business Continuity and Crisis Management

Behavioural Detection and Security Awareness

Staff who notice unusual behaviour can help prevent crime, terrorism and insider threats. This course builds security awareness and behavioural detection skills: hostile reconnaissance, suspicious behaviour indicators, avoiding profiling bias, effective questioning, reporting procedures and creating a security-aware culture.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Many attacks are preceded by observable warning signs. You will learn to recognise and report them responsibly.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Video scenario analysis, observation exercises, questioning practice and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Explain hostile reconnaissance and attack planning
Recognise suspicious behaviour indicators
Avoid bias and profiling
Engage and question people professionally
Report concerns effectively
Build security awareness among staff

Target audience

Who should attend.

This course is suitable for:

Security officers
Front-of-house and reception staff
Transport and venue staff
Facility managers
Retail and hospitality staff

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Observation
Behavioural assessment
Professional engagement
Reporting
Awareness building

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Security Awareness

09:00–10:08Threat overview
10:08–11:00Attack planning
11:00–11:30Coffee break
11:30–11:45Attack planning (continued)
11:45–12:53Role of staff
12:53–14:00Exercise

Day 2Indicators

09:00–10:08Suspicious behaviours
10:08–11:00Hostile reconnaissance
11:00–11:30Coffee break
11:30–11:45Hostile reconnaissance (continued)
11:45–12:53Context
12:53–14:00Video analysis

Day 3Avoiding Bias

09:00–10:08Profiling risks
10:08–11:00Objective indicators
11:00–11:30Coffee break
11:30–11:45Objective indicators (continued)
11:45–12:53Legal considerations
12:53–14:00Discussion

Day 4Engagement

09:00–10:08Approaching people
10:08–11:00Questioning
11:00–11:30Coffee break
11:30–11:45Questioning (continued)
11:45–12:53Safety
12:53–14:00Practice

Day 5Reporting and Culture

09:00–10:08Reporting procedures
10:08–11:00Awareness campaigns
11:00–11:30Coffee break
11:30–11:45Awareness campaigns (continued)
11:45–12:53Insider threats
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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