The Digital Operational Resilience Act sets uniform requirements for how financial entities in the EU manage information and communication technology risk. This course explains DORA's five pillars: ICT risk management, incident management and reporting, digital operational resilience testing, third-party risk management and information sharing. Participants learn how to assess compliance gaps, strengthen governance, manage critical ICT providers and prepare evidence for supervisors, with practical templates and case studies from financial institutions.
Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.
DORA places direct accountability on management bodies and requires detailed controls, testing and reporting. This course helps you understand what the regulation requires, how it applies to your organisation and how to build a practical compliance programme that also improves real operational resilience.
The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.
The course combines expert sessions on the regulation and technical standards with gap-assessment workshops, incident classification exercises, third-party register development and tabletop resilience scenarios. It provides practical guidance and does not constitute legal advice.
By the end of this course, participants will be able to:
This course is suitable for:
Participants will develop competencies in:
A focused, practical outline with time to explore, apply and reflect.
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Confirmed dates accept registration requests. Tentative dates are enquiry only.
Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.
Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.
Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.
Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.
