Business Continuity and Crisis Management

Emergency Medical Response Coordination

Medical emergencies at workplaces, events and remote sites require quick, coordinated action. This course covers emergency medical response coordination: medical risk assessment, first aid provision, medical emergency plans, communication with ambulance services, mass casualty triage principles, remote site medical support and post-incident care.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Fast, coordinated response greatly improves outcomes in medical emergencies. You will learn to plan and coordinate medical response.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Medical scenario exercises, plan development, triage simulations and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Assess medical risks and first aid needs
Plan first aid and medical provision
Develop medical emergency response plans
Coordinate with ambulance and hospital services
Apply mass casualty triage principles
Arrange remote site medical support and aftercare

Target audience

Who should attend.

This course is suitable for:

HSE managers
Occupational health professionals
Event and venue managers
Remote site managers
Emergency coordinators

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Medical risk assessment
Response planning
Coordination
Triage awareness
Aftercare

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Medical Emergencies

09:00–10:08Types of emergencies
10:08–11:00Legal duties
11:00–11:30Coffee break
11:30–11:45Legal duties (continued)
11:45–12:53Case studies
12:53–14:00Exercise

Day 2Provision

09:00–10:08First aid needs assessment
10:08–11:00Equipment and AEDs
11:00–11:30Coffee break
11:30–11:45Equipment and AEDs (continued)
11:45–12:53First aiders
12:53–14:00Workshop

Day 3Response Plans

09:00–10:08Medical emergency plans
10:08–11:00Communication
11:00–11:30Coffee break
11:30–11:45Communication (continued)
11:45–12:53Access for ambulances
12:53–14:00Exercise

Day 4Mass Casualty

09:00–10:08Triage principles
10:08–11:00Coordination
11:00–11:30Coffee break
11:30–11:45Coordination (continued)
11:45–12:53Simulation
12:53–14:00Discussion

Day 5Remote and Aftercare

09:00–10:08Remote site support
10:08–11:00Medical evacuation
11:00–11:30Coffee break
11:30–11:45Medical evacuation (continued)
11:45–12:53Aftercare
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon certificate of attendance. Smart Horizon programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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